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How sax6s Handles Your Personal Information

Your account data — from wallet details to session activity — is handled with care and kept strictly within the scope of what running your account requires. Access to sax6s and the use of your data depends on your local law and eligible regions.

Account Data ProtectionbKash & Nagad PrivacyYour Right to AccessData Retention Policy
sax6s How sax6s Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Account security and data integrity sit at the centre of how we run the platform. Every login is protected by OTP verification, and sensitive account fields are encrypted at rest. We review data retention schedules regularly to make sure we are not holding information longer than necessary.

Encryption at Rest

Personal details and wallet references stored on our servers are encrypted. Access is restricted to authorised operations staff only.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your account settings. No advertising cookies are placed without your consent.

Retention Schedule

Account data is kept while your account is active. Closed accounts are anonymised or deleted within the period required by applicable law.

Data Request Process

Submit a request via live chat or email with your account ID. We aim to respond within the timeframe set by applicable data protection rules.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or remove personal data tied to your account, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account details so we can locate your records promptly.

Live Chat Start a chat from your account dashboard for the quickest response on data access or correction requests.
Email Support Send your privacy request to our support address with your account ID and the specific data action you need.
Help Centre Our help centre carries step-by-step account guides including how to submit a formal data request.

Common Questions About Your Privacy

Below are the questions we hear most often about how personal data is collected, stored, and managed on your account.

We collect your name, contact details, and the information needed to verify your identity and process payments through bKash, Nagad, or Rocket. Nothing beyond what your account requires.

Payment references are shared only with the relevant payment processor to complete your transaction. They are not sold or passed to unrelated third parties under any circumstances.

Contact our support team via live chat or email with your account ID and a clear description of what you need. We will respond within the timeframe required by applicable data rules.

Yes. Where permitted under applicable law and your local eligible region rules, you can request deletion of your account data. Some records may be retained to meet legal obligations.

We keep your data while your account is active. After closure, records are anonymised or deleted within the period required by law — we do not hold data indefinitely.

We use session and preference cookies to keep your account working smoothly. Advertising cookies require your consent. You can manage cookie preferences through your browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.