Reference

Terms That Govern Your sax6s Account

These terms set out the rules for opening and using your sax6s account, including how deposits via bKash, Nagad, and Rocket are handled and what conditions apply to your access.

Account EligibilityWallet & Payment RulesAccess by Eligible RegionAccount ConductHow to Raise a Dispute
sax6s Terms That Govern Your sax6s Account
HOW WE OPERATE

How sax6s Handles Your Account and Data

We apply consistent account-security and data practices across every account on the platform. Here is how the key areas work in practice — from how we store your details to how you can request changes.

Account Security Your account is protected by password authentication and OTP verification tied to your registered mobile number. We do not store full payment credentials for bKash, Nagad, or Rocket.
Data Retention We retain account and transaction records for as long as required by applicable rules and for the purpose of resolving disputes. You may request a summary of your data through support.
Requesting Changes To update your registered mobile number or request account data correction, contact support via live chat or email with your account ID and the change you need.
Who to Contact For any concern about how your account data is held or used, raise it through the Help Centre first. Escalated concerns are handled by our account-review team within a stated timeframe.
TERMS QUERIES

Reach Us About These Terms

If any part of these terms is unclear, or if you want to raise a concern about how they have been applied to your account, our support team is available through the channels below. For account-specific queries — such as a disputed transaction via Nagad or a wallet discrepancy — have your account ID ready so we can pull up your record quickly.

Team online

Live Chat

Open the chat widget from any page on sax6s. Responses for terms and account queries are handled during our active support window.

Email Support

Send a detailed message to our support address for written records of your query. We aim to respond within one business day for terms-related matters.

Account Help Centre

The Help Centre in your account dashboard covers common terms questions, wallet rules, and the steps to raise a formal dispute.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility, and how our rules apply to everyday account use on sax6s.

Account eligibility depends on your local law and the regions sax6s currently supports. It is your responsibility to confirm that access is permitted where you are before registering.

No. Each person may hold only one account. Duplicate accounts are against our terms and may result in suspension of all associated accounts and forfeiture of wallet balances.

Contact support immediately with your transaction reference. We will investigate against our payment records. Deposits sent to an incorrect number outside our system cannot be recovered by us.

Raise a dispute through the Help Centre in your account dashboard or via live chat. Include your account ID and the transaction details. Our team will review and respond within the stated timeframe.

We notify you through your registered account before material changes take effect. Continuing to use your account after the notified date counts as acceptance of the updated terms.

Contact support via email or live chat with your account ID. We will process account closure and data requests in line with our retention policy and applicable rules for your region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.